FAQ

Are you accepting new patients?
Absolutely! I will always accept new patients and look forward to exceeding your expectations with my care and services.

Do you accept referrals?
Your referral is the highest compliment that you can give my practice. I welcome your referrals and will always strive to accommodate the needs of your friends and family.

Do you schedule early or late appointments?
My practice is open on Monday through Thursday from 8:30 am to 5:30 pm, and closed for lunch from 12:30-1:30 pm. My latest appointment is 4:15 PM. If you desire an early or late appointment, we highly recommend that you schedule your next visit before you leave our office. This will insure that you are able to schedule at the time most convenient for you.

What if I need to cancel an appointment? Will I be charged?
Yes. Last minute cancellations deny other patients the benefit of treatment they need. I appreciate every effort you can make to give me as much notice as possible if you need to change an appointment. I understand that occasionally an emergency will present itself and that there is no other option. Patients are not charged for cancellations due to emergencies, but if you have repeated occurrences, I may ask that you find another provider. I am committed to providing services to patients that demonstrate a firm commitment to their psychotherapy.

I'm a new patient and know there are probably forms to be filled out. Can I do it in advance?
Sure. We have our new patient form set up so you can simply click on the one you need, print it and complete it at home. Don't forget to bring it with you for your first visit! Click Here To Download Forms

Where is your office located?
My office is located in Edmond, Oklahoma at 1366 East Fifteenth Street, Edmond, OK 73013. Situated 2 miles west of I-35 and 1 mile east of the Broadway Extension, we enjoy a close proximity to Downtown Edmond, Pelican Bay Water Park, Spring Creek Shopping Center, and the University of Central Oklahoma.

Do you accept my insurance plan?
We work diligently to assist you in receiving insurance reimbursement for my services. I am not on any discounted insurance company panels and am what is considered an "out of network" provider. Most insurance companies will partially pay for my covered services as an out-of-network provider. A few insurance carriers require you to see only providers on their approved panel. As a courtesy, my office staff will assist you in filing insurance claims for my services with your insurance carrier. Your insurance carrier will then make a determination of whether they will reimburse you for my services - and if so, how much. You will be responsible for all professional fees regardless of your insurance carrier's policy.

What are the different payment options you provide?
I am pleased to accept MasterCard, Visa, Discover and American Express cards to assist you in paying for my services. I also accept cash, personal or business checks, and money orders. Unfortunately, I am unable to otherwise finance your treatment. As a courtesy, my staff will assist you in filing an insurance claim with your insurance carrier for my professional services. Your insurance carrier will then reimburse you directly for covered services. Any insurance checks we receive on your behalf will be forwarded to you or applied to your account as a credit, whichever, you direct us to do.

When your first contact my office, a member of my staff will contact your insurance carrier and provide you with an estimate of your insurance coverage for each visit. Please note that this will be an ESTIMATE only. You can accomplish the same thing by making your own call to your insurance carrier. Also, please note that insurance carriers vary widely in their reimbursement of mental health services. While it is illegal for them to refuse to pay for services to which you are entitled, insurance carriers are not always prompt in paying claims although we file them in a timely manner.

What makes you different than any other psychology practice I can visit?
When you choose to visit me, you will immediately have an answer to that question. Nowhere will you find an atmosphere that better combines a sincere, helpful, and amiable staff attitude, a quiet, beautiful, and professional setting, with the most competent, ethical, and professional services available. More importantly, I pride myself in my integrity. My first concern is providing what you want or need in psychological services with the utmost focus on privacy and confidentiality.

Is there a way I can ask you questions directly?
During your appointment, feel free to ask me any questions that you may have. If you need extended time for questions, I may suggest you reschedule another appointment so you can have more uninterrupted time. I welcome telephone inquiries and attempt to return all telephone calls promptly.

If you wish to speak to the me via telephone, I am usually unavailable during working hours. Please feel free to leave a message with my assistant, and I will make every effort to contact you at the first opportunity that day. I also gladly receive e-mail messages and try to respond within 24 hours - sometimes within minutes! However, do not use e-mail to contact me regarding emergency situations. Call my office immediately or go to the emergency room of the hospital nearest you.

Do your charge for telephone calls?
I do not charge for telephone calls that are 5 minutes in length or shorter. Longer telephone calls are charged by the minute and my assistant can give you the current fees.

How do you keep up to date on all the current techniques and issues?
You will be hard-pressed to find a procedure, information or treatment method with which I am unfamiliar. Aside from the many clinical journals I read and the continuing education courses I attend, I converse daily with hundreds of psychologists worldwide via the magic of the Internet. This network is an invaluable resource for keeping my office on the leading edge of technology and psychological research.

Additionally, by teaching university courses, the preparation for those courses keep me very current!

What do I do if I have an emergency when the office is closed?
I, or another licensed psychologist colleague, will be on call when my office is closed. If you are a patient of record you should call the main office phone number. You will receive directions on how to contact me during your emergency. A doctor or staff member will return your call as soon as possible.

I'm a new patient and know there are probably forms to be filled out. Can I do it in advance? Sure. We have our new patient form set up so you can simply click on the one you need, print it and complete it at home. Don't forget to bring it with you for your first visit! Click Here To Download Forms

I'm a new patient and know there are probably forms to be filled out. Can I do it in advance?
Sure. We have our new patient form set up so you can simply click on the one you need, print it and complete it at home. Don't forget to bring it with you for your first visit! Click Here To Download Forms